Yes, FreakyPuff accepts orders from international customers. During checkout, you can select your country and see if we ship to your location.

You can cancel your order before it has been shipped. Contact our customer support team as soon as possible to request a cancellation. Once the order is in transit, it cannot be canceled.

International customers can contact us via email at support@freakypuff.com. We strive to respond to all inquiries within 24 hours.

FreakyPuff ships to most countries around the world. The availability of shipping to your country will be confirmed during the checkout process.

International orders typically take 7-21 business days to arrive, depending on the destination. Please note that customs processing may cause additional delays.

Customs duties and taxes are the responsibility of the customer and vary by country. Please check with your local customs office for more information. FreakyPuff is not responsible for any additional charges.

Yes, a tracking number will be provided via email once your order has been shipped. You can use this tracking number to monitor your order’s progress.

Our return policy for international orders is the same as for domestic orders. However, international customers are responsible for return shipping costs. Please contact our customer support team to initiate a return.

Refunds for international orders are processed within 5-7 business days after we receive the returned item. Depending on your bank and currency exchange, it may take additional time for the refund to appear in your account.